Frequently Asked Questions
Feel free to contact us if you have any queries unlisted here
What is Go2Sell ?
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Go2Sell is an ecommerce platform where multiple independent store owners can operate their business. Each store owner has its own separate storefront, product catalog, inventory management, pricing, and branding, while sharing the same underlying technology and resources.
How can I create a store with go2sell.com?
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Please register through our website Go2sell.com or Contact Us
I don’t have products; I provide a service. Can I subscribe to Go2sell.com?
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We have multiple templates for every kind of business, either product-based, or service based.
Can I use my own domain with go2-sell.com?
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Yes, you can use your existing domain.
I am looking to switch to go2-sell.com. How do I get my data over here?
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If you have already an e-commerce website or are using a different platform, you can use the store importer app to import all your products to Go2sell.com.
Is there setup free?
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Yes, we are not charging for setting up your account.
Are you charging for payment gateway integration?
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No, we are not charging anything for the payment gateway. You will have to pay the gateway company for the integration. We will provide you with technical assistance free of cost.
Can I change my subscription plan later?
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Yes, you can upgrade or downgrade your subscription. Better to connect with our customer service representative at the time of renewal than plan.
Are you providing any offer or discount?
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For the initial three months, the platform is available at no cost to you. Following this period, you can select a plan and proceed with payment based on the chosen subscription.
Can I cancel/terminate my account?
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Yes, you can cancel, or the company can also terminate your account based on the terms given in the policy.
What are the documents required to create my digital store through go2-sell.com?
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You should have a government ID proof, a trade license, and product information.
What makes Go2sell stand out?
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Go2Sell is different because we give you hands-on help right from the start to set up your online store. As your business grows, our support changes to match your needs.
Do I need to hire a designer to customize my website?
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No, our experts will help you to customize your website.
How long does it take to get account approval?
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We take approving your account seriously. Our team works hard to get it done within 24 hours. If it takes longer, feel free to ask us about it.
What happens after the first 90 days of free access?
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For the first 90 days, you can use Go2Sell for free! We will remind you when your time is almost up (15 days and 30 days left reminder). After that, your account will be on hold, but we will keep your data safe for another 180 days in case you decide to come back.
What are the subscription charges?
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Go2sell.com has three subscription plans (Lite, Standard, Premium). Please contact our customer service center through the details in the link.
Do you charge a commission?
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Go2sell.com does not charge any commission. Order payment is directly transferred to the store owner account from the payment gateway.
How many products can a store owner list on Go2Sell.com?
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It depends on the subscription package taken by you.
What if I have no digital presence so far?
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It does not matter. We are ready to help you.